Contact Us

Contact Us

We’re always here to help you. Whether you have a question about your order, our products, or just want to say hello — our team at Lumenessence would love to hear from you.

📧 Email:mallyezm@gmail.com
🏢 Company: Hong Kong Xinhui Trading Co., Ltd.
📍 Address: Room 1303, 13th Floor, Grand City Plaza, 1-17 Sheung Lo Kau Road, Tsuen Wan, New Territories, Hong Kong.

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Customer Service Hours:

Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
We usually reply within 24 hours on working days.

💬 Need Quick Help?
Check our FAQ Page for common questions about shipping, returns, and payments.

Thank you for trusting Lumenessence — we’re here to make your beauty journey effortless.